Kara Redoutey, MBA
What are the barriers to doing this?
Leaders want employees to spend their time at work doing their jobs. Taking time to innovate away from work time may decrease productivity and efficiency. As with any leadership topic, there are conflicting thoughts about innovation. While some believe that only leaders should focus on innovation, others believe that employees are imperative for successful innovation.
What is the case for doing it anyway?
Front line employees often see things that leaders don’t. They can offer a unique perspective from being involved in the process or service daily. When employees believe that their perspectives matter and their ideas are incorporated when possible, an innovation culture begins to flourish. Innovative cultures result in innovative organizations and innovative organizations produce results.
How can you do it?
- Include front line employees’ perspectives when looking at opportunities in the organization.
- Incorporate employees’ thoughts and ideas into your multidisciplinary team meetings and give them credit.
- Follow up with employees on why their ideas could or could not work as a solution.
- Recognize employees when ideas result in innovative solutions.
- Continually encourage employees to question when processes don’t make sense, speak up when there are failures, and share their ideas openly.
- Remember that building an innovative culture starts with YOU.
How do your stakeholders participate in innovation at your organization?