Multiple departments at Southern Ohio Medical Center were recently named winners of the 2011 National Excellence in Healthcare Awards, presented by Professional Research Consultants (PRC), the firm that conducts the hospital’s patient satisfaction surveys.
The SOMC Hospice Center will receive the PRC Top Performer Award and the 5-Star Award for Overall Quality of Care, while the SOMC Cath Lab will receive the 5-Star Award for Overall Quality of Care. “This is truly an honor and shows that our customers recognize and value the excellent care and work that we are providing within our organization,” Claudia Burchett, vice president of SOMC Patient Services, said. “These distinctions identify our ability to be an excellent place to work, practice medicine and treat patients and we’re very grateful for the recognition.” The Top Performer Award is PRC’s highest honor, given annually to healthcare facilities, providers, outpatient service lines and inpatient units that score in the 100th percentile of the PRC national client database. The 5-Star Excellence Award is given annually to health care facilities whose inpatient units score in the top 10 percent of the client database. All awards are based on the percentage of patients who rated SOMC “excellent” for the overall quality of care they received in 2010 and will be presented during the PRC National Excellence in Healthcare Award Luncheon May 3 in Omaha, Neb.