SOMC named in Hospital of Choice Awards

 

Southern Ohio Medical Center is now among the top healthcare organizations in the country as a Hospital of Choice. R. Vincent Parr, President of the American Alliance of Healthcare Providers, announced the winners of the Hospital of the Choice Award for the winter quarter.

“This is quite an honor. This shows that we are working hard for our patients in full circle – providing quality health care and maintaining top notch customer service,” said Valerie DeCamp, director of inpatient services at Southern Ohio Medical Center.

Each year AAHCP evaluates approximately 400 hospitals for consideration of this Award. One hundred hospitals each year are recognized for a period of one year and posted on the website www.choicehospitals.com. The Hospital of Choice Award is designed to find America’s most customer-friendly hospitals based either on an extensive application process, or by a secret review of a facility’s public communication and staff interaction with customers.

The application process requires a review of six principal areas of consideration including Standards of Conduct, Performance Management and Improvement, Staff Development and Training, Systems of Communication, Good Citizenship, and Educational and Promotional Material available to consumers.

“We continually listen to our patients and visitors as well as our team members to ensure that we are providing the best in everything we do. This designation is very significant on showcasing our efforts toward world class customer service in our organization,” said Mary Kate Dilts-Skaggs, director of nursing, emergency & outpatient services at Southern Ohio Medical Center.

AAHCP recognized the first hospitals with the Hospital of Choice Award in 2002. For further information, please contact Sara Suliman, Choice Awards Coordinator, or Ken Carson, Choice Awards Manager, at (703) 655-1381, or by email at choicehospitals@aol.com. The list of this year’s winter quarter are listed below.

Aultman Hospital
Canton OH

Cabell Huntington Hospital
Huntington WV

Concord Hospital
Concord NH

Cooper Green Mercy Hospital
Birmingham AL

Effingham Hosital
Springfield GA

Florida Hospital Waterman
Tavares FL

Fremont-Rideout Health Group
Yuba City CA

Gundersen Lutheran
La Crosse WI

Little Company of Mary Hospital
Torrance CA

Medical City Dallas Hospital
Dallas TX

Memorial Hospital
York PA

The Nebraska Medical Center
Omaha NE

Northwest Florida Community Hospital
Chipley FL

Parrish Medical Center
Titusville FL

Pikeville Medical Center
Pikeville KY

River Falls Area Hospital
River Falls WI

Southern Ohio Medical Center
Portsmouth OH

Southwest Health Center
Platteville WI

St. Mary Medical Center
Langhorne PA

Swedish Medical Center
Englewood CO

Union Hospital Health Group
Terre Haute IN

University of Kansas Hospital
Kansas City KS

Western Maryland Health System
Cumberland MD

Yakima Valley Memorial Hospital
Yakima WA