SOMC UCC Portsmouth Receives PRC Four-Star Award

The SOMC Urgent Care Center-Portsmouth recently received the Four-Star Award for Service Excellence, presented by Professional Research Consultants (PRC), the company that conducts the hospital’s patient satisfaction surveys.

The Four-Star designation is given annually to health care facilities and providers that score in the top 25 percent of the PRC national client database for the previous year and is based on the percentage of patients who rate the facility as “excellent” for their overall quality of care. The award was presented to the center for their service scores received in December 2009.

Shown above at the presentation are Mary Kate Dilts Skaggs (right), director of nursing for SOMC Emergency, Pediatric and Outpatient Services, Kathy Davis (third from right), nurse manger of the UCC-Portsmouth, and other members of UCC-Portsmouth staff.