What are the barriers to properly creating a feedback loop?
A feedback loop doesn’t contribute to the actual project at hand. Therefore, its value isnt in what it brings to the current project, but to future projects. This lack of present value will cause some to question its necessity.
Why is it important to properly create a feedback loop?
A feedback loop is a tool used to collect data from customers and stakeholders that will help improve future processes. It is real, timely, and honest input from customers about how the project was managed as well as satisfaction with the end product.
How can you successfully create a feedback loop?
Know your audienice. Understand who has the feedback you want. Identify those key stakeholders and engage with them.
Seek input. Ask for honest feedback. Have thick enough skin to receive the feedback for its constructive value.
Take action. Implement the necessary changes based on the feedback.
How can you use a feedback loop to imrpove results?
What are the barriers to good stakeholder communication?
It’s easy to forget about our stakeholders once the project is in full swing! We become engrossed in managing the execution of the work and fail to properly communicate with those we are serving. Also, stakeholder communication can be difficult. Techniques have to be developed to communicate technical or job specific things with an audience that isn’t always well-versed in the details.
Why is stakeholder communication important?
Stakeholder communication is important because customer satisfaction is the proof of a joh well done in project management. Many stakeholders are key decision makers and influencers and we must ensure that the projects we deliver meet their expectations.
How can you properly communicate with stakeholders?
Set Expectations. The best way to figure out the type of communication your stakeholders desire is to ask! Don’t be bashful. Identify your audience and solicit their input about what they want to know as the project progresses.
Set Frequency. Establish a routine for your communication. Different stakeholders may want different things, so make sure you cover your bases with each of them.
Be Consistent. Failing to meet your commitments for communication will cause your stakeholders to lose trust. If you can’t deliver on something as simple as an update, how can you handle a complex project delivery?
Note: Stakeholder communication and coordination of work can occur at the same time if this format and frequency is both efficifent and acceptable for everyone involved. However, it is both acceptable as well as common for them to occur separately.
How can you use these methods to improve stakeholder communication?